The Criterion is dedicated to the safety and entertainment of all their guests. But this commitment to the total experience of its visitors requires the following set of rules and policies. Please make sure you take the time to read the rules below and abide by them during your visit. Failure to follow these rules may result in expulsion from the venue without refund.

If you have any questions, you may call The Criterion at (405) 840-5500.

Accessibility Policy

The Criterion is an ADA accessible venue. Please contact the box office in advance or locate the box office upon arrival to have The Criterion team make special accommodations and plan accordingly. It is recommended to call the venue no less than two weeks prior to your arrival.

Bag Policy

No backpacks of ANY kind are allowed. Small purses are permitted. Bags larger than 14 x 14 x 6 are NOT permitted. Bag searches and walk-through metal detectors are used at all entrances.

Camera Policy

NO CAMERAS. Any type of professional camera or camera that has interchangeable lens’ are not allowed. iPads, Tablets, Go Pros, and Selfie Sticks  are also not permitted. 

Some shows may allow cameras and recording equipment and will be notated in the event description. If you would like to check, please call the venue for clarification.

COVID-19 Related Policy

Please contact The Criterion office at (405) 840-5500 for any questions relating to current COVID-19 related policy.

Lost and Found Policy

If you lost something at the venue then please call (405) 840-5500 after the event to check if anything was found or turned in. You may also ask staff about the lost and found or check in at the coat check.

Please be sure to give your complete contact information as well as a detailed description of your lost item(s). The Criterion and staff are not responsible for lost items.

Mask Policy

Please contact The Criterion office at (405) 840-5500 for any questions relating to current COVID-19 related mask policy

Prohibited Items

These following items are not allowed in the venue for any reason:.

  • Bags that don’t align with the bag policy
  • Bottles, Cans, Coolers & Liquid Containers
  • Chains, rope, or any similar item
  • Outside Food & Beverage (Including Alcohol)
  • Illegal Substances
  • Fireworks & Other Projectiles
  • Recording Devices, Video Equipment
  • Electronic Devices
  • Weapons of any Type (Including Pocket Knives & Firearms)
  • Large Chains & Studded Bracelets
  • Laser Pointers & Aerosol Cans
  • Noise-making devices (i.e. horns, whistles, air horns, cymbals, bugles, thunder sticks, etc.)
  • Large Banners, Signs, Sticks & Stickers
  • Two-Wheeled Motorized Devices
  • Other Items as Required by Event Promoters

These could be subject to change per the artist request. The venue reserves the right to adjust the items on this list.

The Criterion reserves the right to search anyone, and their belongings, who enter the premises.

Re-Entry/Entry Policy

Generally, re-entry is not allowed. Please don’t leave the venue until you are ready to go home. If you have an exceptional circumstance, please seek help from the north or south information desks.

Smoking Rules

The Criterion is a non-smoking facility. This includes but is not limited to marijuana, cigarettes, vapes, and e-cigs.

Ticket Policies:
For the rules and policies for tickets from our recommended ticket marketplace, read the The Criterion Tickets information page.